Terms of use & Privacy policy

GREENWAY TRAINING LTD

WEBSITE TERMS OF USE & PRIVACY POLICY 

1. Introduction

Welcome to the website of Greenway Training Ltd (“we”, “us”, “our”). These Terms of Use govern your use of our Website (www.greenwaytraining.co.uk) and any services accessible through it. They should be read alongside our Privacy Policy contained in this document. 

By accessing or using this Website, you agree to comply with these Terms of Use. If you do not agree, please do not use the Website. 

2 Terms of Use

2.1 About Us 

Greenway Training Ltd
Registered in England and Wales: 13633418
Registered Office: Greenway Training Centre, Thickthorn Farm, Lyneham, Wiltshire, SN15 4DY
Email: info@greenwaytraining.co.uk 

2.2 Website Use 

You agree that you will: 

  • Use the Website lawfully and in accordance with these Terms 
  • Not misuse the Website by knowingly introducing viruses, malware or malicious content 
  • Not attempt to gain unauthorised access to servers, databases or restricted areas 
  • Not copy, distribute or commercially exploit any content without permission 

We reserve the right to suspend or withdraw access to the Website at any time for maintenance, security, or operational reasons. 

 2.3 Accuracy of Information 

We make reasonable efforts to ensure the information on this Website is accurate, but: 

  • Content may occasionally be out-of-date 
  • Course details may change without notice 
  • No guarantee is given that the Website will be error-free 

This Website content is provided for general information only. For up-to-date course details or confirmations, please contact us directly. 

 2.4 Course Bookings 

Training courses advertised on the Website are subject to: 

  • Availability 
  • Booking confirmation 
  • Payment (or employer funding approval) 
  • Compliance with our Training Terms & Conditions (available at booking) 

We reserve the right to decline or cancel bookings where necessary, in line with our booking policy. 

 2.5 Intellectual Property 

All content on the Website, including text, graphics, logos, images, videos, and training materials, is owned by Greenway Training Ltd or licensed for our use. 

You may not reproduce, distribute, or modify any materials unless: 

  • Granted written permission by us 
  • Allowed under copyright exceptions 

 2.6 Links to External Websites 

We may include links to third-party websites. These are provided for convenience only, and we are not responsible for: 

  • Content 
  • Accuracy 
  • Privacy practices 

You access external sites at your own risk. 

2.7 Limitation of Liability 

To the fullest extent permitted by law: 

  • We do not accept liability for any indirect or consequential loss 
  • We do not guarantee uninterrupted access to the Website 
  • We are not responsible for technical issues beyond our control 

This does not exclude liability for death or personal injury caused by our negligence, or any other liability that cannot legally be limited. 

 2.8 Changes to Terms 

We may update these Terms of Use from time to time. Changes will be posted on this page. 

Continued use of the Website indicates acceptance of the updated terms.

3. Privacy Policy

(Fully tailored to your training services and corrected for compliance.)
(This is the same improved version you approved earlier, now integrated.) 

 3.1 Data Controller 

Greenway Training Ltd is the data controller for all personal data processed through this Website and our training services. 

 3.2 Data We Collect 

We may collect: 

Personal details 

  • Full name 
  • Date of birth 
  • Gender (if required by awarding bodies) 
  • Employer name 

Contact details 

  • Email 
  • Phone number 
  • Address 

Training information 

  • Course enrolments
  • Attendance
  • Assessment results
  • Qualifications and certification records
  • Special learning requirements (only if necessary)

Payment data 

  • Transaction information processed by third-party payment providers 
  • We do not store card details 

Technical & Website data 

  • IP address 
  • Browser/device type 
  • Date/time of visits 
  • Cookies and usage analytics 

3.3 How We Use Your Data 

We use data to: 

  • Manage course bookings and enquiries 
  • Deliver training and assessments 
  • Maintain certification and compliance records 
  • Provide learner accounts or portal access 
  • Process payments 
  • Communicate updates and booking confirmations 
  • Improve our Website experience 
  • Meet legal, regulatory or awarding body requirements 

 3.4 Legal Bases for Processing 

We process your data under: 

  • Contract – to deliver the course you booked 
  • Legitimate interest – improving services and preventing misuse 
  • Legal obligation – qualification records, tax requirements 
  • Consent – for optional marketing communications 

You may withdraw consent at any time. 

 3.5 Who We Share Data With 

  • Awarding bodies (e.g., for certification) 
  • Trainers, assessors and internal staff 
  • Payment processors (e.g., Stripe/PayPal) 
  • Website and IT service providers 
  • Employers (if training is employer-funded) 
  • We never sell your data. 

 3.6 Data Security 

Measures include: 

  • Encrypted systems and secure servers 
  • Role-based access controls 
  • Password protection 
  • Regular monitoring 

Report any concerns to info@greenwaytraining.co.uk. 

 3.7 Data Retention 

Typical retention periods: 

  • Enquiries: 12 months 
  • Financial records: 7 years 
  • Certification/qualification records: 3–7 years (as required by awarding body) 
  • Incident/accident records: as required by law 

 3.8 Your Rights 

You have the right to: 

  • Access your data 
  • Rectify inaccuracies 
  • Request erasure 
  • Restrict processing 
  • Object to processing 
  • Data portability 
  • Withdraw consent for marketing 

Contact: info@greenwaytraining.co.uk 

You may also complain to the ICO: https://ico.org.uk/ 

 3.9 Cookies 

We use cookies to improve your experience. 

A full cookie list is included below. 

Strictly Necessary Cookies 

Description  Purpose 
Session/Login Cookie  Allows access to secure areas such as learner accounts. 
Security cookies  Distinguishes users, prevents fraud, and enables secure payments. 
__stripe_mid  Protect the Website and manage load balancing. 
__stripe_sid  Session identifier required for processing secure payment sessions. 
wordpress_logged_in_[hash]  Keeps users logged in and identifies the authenticated user. 
wordpress_sec_[hash]  Security-focused login cookie ensuring authenticated sessions remain valid. 
wordpress_test_cookie  Checks whether the user’s browser accepts cookies. 
dante-authtoken  Maintains user authentication across pages. 
dante-carttoken  Tracks the shopping cart session or cart content. 

 Functionality Cookies 

Description  Purpose 
Preferences Cookie  Remembers your settings, such as cookie preferences. 
wp-settings-1  Stores admin UI preferences (WordPress admin users only). 
wp-settings-time-1  Records when admin settings were last updated. 

 Analytical Cookies 

Description  Purpose 
Google Analytics Cookies  Helps us understand website usage patterns and improve performance. 

 

 

4. Governing Law

These Terms and the Privacy Policy are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English and Welsh courts.

5. Contact Details

Greenway Training Ltd
Email: info@greenwaytraining.co.uk
Address: Greenway Training Centre, Thickthorn Farm, Lyneham, Wiltshire, SN15 4DY